"The technology we learned on the New Patient Course was just the tip of the iceberg for us. Getting much better stability in knowing how to get the patients in the door, and to keep them coming, was awesome; but we now had to gain that type of control in all aspects of the business, so we could have control over it, and not it over us. We both then started taking the Executive Training Courses. With each course we took, and each piece of the technology that we applied, things started to get better and better. Whether you are like us and have many employees, or just a few; one of the greatest things that the technology gives you is the understanding of how to handle and solve employee related issues. Wow – what a fantastically huge help that is!!!!! And I think anyone owning his or her own business would agree.
The technology allowed us to see that not everyone we had working for us was out for the best interest of the company. We learned the exact tools to VERY EASILY spot these individuals and handle them. They may not always be the ones you think they are. Or you may think that you “can’t do with out them,” or “I will never find someone else to replace them.” But that couldn’t be further from the truth. The technology gives you the ability to find, hire and keep competent team players. It comes down to the question again, do you want them or your practice to control you, or do you want to have the control? The Executive Training gives you the ability to gain control. It gave us the tools and the confidence to appropriately handle employee issues, marketing, billing and collections, hiring, and best of all how to run our company and hardly have to be there.
Things were going fantastically better for the company and for my husband and I personally; however one more piece was missing. Measurable Solutions helped us to realize very early on that having a well-trained staff was key – and the only way that we would gain true freedom from the company. So, we took the next step and got our VP of Administration and VP of Production trained, and we are now getting our VP of Public Relations trained. We are also implementing an in-house course room, with our own staff members as the Supervisors, to get all of our other employees trained as well. These are our final and most important steps to complete. Once this is done we will be true LEADERS of the company, and gain the FREEDOM from the practice to realize our ideal scene in life.
We must credit the technology itself, as well as the tremendously competent and helpful staff at Measurable Solutions for continually encouraging us along the way. They enabled us to accomplish all that we have in just one and half years after attending the New Patient Course. Our patient visits went from around 250 per week, when we first started with Measurable Solutions, and now we are up to 600 per week. We have gained the tools to know how to properly higher willing and able employees, and how to train other staff members to competently handle the day-to-day operations, and to truly get that they are part of the team. The Executive Training that Measurable Solutions trains you on is the only technology that will enable you to realize YOUR ideal scene. After all, we all went to school to be the best Physical Therapists we could. We spent lot money to do that. We opened practices of our own to create our own individual ways of helping people in our communities. We didn’t do it so our practices could take over our lives, but somehow they did. And if you think that we had all the money in the world to take the step to get ourselves administratively trained -- that was not the case. At the time we signed up, our company was losing an average of $3,000 a week, simply due to poor management.
But it doesn’t have to be that way, and something can be done about it. We took the step to invest as much into our business as we did ourselves and it has paid off 1000 fold. We have a successful practice, with positive, willing and trained employees, and best of all, we have a life! We can actually leave the practice for weeks at a time now, and the stats seem to go up even more when we do. Our VP of Production, while one day reviewing the statistics looked at me and said, “I have no idea how you ran this company before implementing all this technology, because it works so well.” I said I didn’t know either."
-- L.G.
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